What Information We Collect

We collect information you give us directly when you use our financial data interpretation services. This includes:

• Your name and contact details (email, phone number)
• Company information if you're registering on behalf of a business
• Financial documents and data you share for analysis
• Payment information when you purchase our services
• Communication records when you reach out to our support team

We also gather some technical data automatically. Things like your IP address, browser type, device information, and how you interact with our platform. This helps us keep things running smoothly and spot any technical issues.

How We Use Your Information

Your data serves specific purposes. We don't collect things just to have them sitting around.

Educational Services

We use your information to deliver our financial analysis courses and training programs. This means providing access to learning materials, tracking your progress, and personalizing content based on where you are in your learning path.

Communication

We'll send you important updates about our services, respond to your questions, and occasionally share relevant educational content. You can opt out of promotional emails anytime – though we'll still need to send you essential service-related messages.

Service Improvement

We analyze usage patterns to understand what's working and what needs improvement. This might involve looking at which course sections get the most engagement or where students tend to struggle.

Legal Compliance

Sometimes we're required by law to keep certain records or share information with authorities. We only do this when legally obligated.

Data Storage and Security

We store your information on secure servers located in South Korea. Our infrastructure includes encryption for data in transit and at rest, regular security audits, and access controls that limit who can view your information.

Our team members only access your data when necessary to provide services or troubleshoot issues. Everyone who handles user information signs confidentiality agreements.

Data Retention Periods

We keep different types of information for different lengths of time:

Sharing Your Information

We don't sell your personal information. Period.

We do share data with specific third parties in limited circumstances:

Service Providers

Some companies help us run our platform – payment processors, email service providers, cloud hosting companies. These vendors can only use your data to provide services on our behalf, and they're contractually required to protect it.

Business Transfers

If nexus-ultra is acquired or merged with another company, your information would likely transfer to the new owners. We'd notify you before this happens.

Legal Requirements

We may disclose information when required by South Korean law, court orders, or government requests. We'll push back on overly broad requests when we can.

Your Privacy Rights

Under South Korean law, you have several rights regarding your personal information:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a commonly used electronic format within 10 business days.

Correction

Found something wrong in your profile? You can update most information directly through your account settings. For other corrections, contact us and we'll fix it promptly.

Deletion

You can request deletion of your account and associated data. We'll process this within 30 days, though we may need to retain certain information for legal compliance (like payment records for tax purposes).

Processing Restrictions

You can ask us to stop processing your data for specific purposes – like marketing communications – while still maintaining your account.

Objection

If you disagree with how we're handling your information, you can object. We'll review your concerns and adjust our practices if we can do so while still providing our services.

Cookies and Tracking

Our website uses cookies – small text files stored on your device. These help us remember your preferences, keep you logged in, and understand how people use our site.

We use three types:

• Essential cookies: Required for basic site functionality. You can't disable these without breaking things.
• Functional cookies: Remember your settings and preferences. These make your experience smoother.
• Analytics cookies: Help us understand site usage patterns. We use this data to improve our platform.

Most browsers let you control cookies through their settings. Keep in mind that blocking cookies may affect how our site works for you.

International Data Transfers

Our servers are in South Korea, but some of our service providers operate internationally. When we transfer data outside South Korea, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

If you're accessing our services from outside South Korea, your information will be transferred to and processed in South Korea where our data protection laws apply.

Children's Privacy

Our services are designed for adults interested in financial education. We don't knowingly collect information from anyone under 14 years old. If we discover we've accidentally gathered data from a child, we'll delete it immediately.

Parents or guardians who believe their child has provided us with personal information should contact us right away.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The date at the top shows when we last revised this document. We encourage you to review it periodically – though we know privacy policies aren't exactly thrilling reading material.

Regulatory Compliance

nexus-ultra complies with South Korea's Personal Information Protection Act (PIPA) and related regulations. We've registered with the Korea Internet & Security Agency (KISA) as required for businesses handling personal data.

If you believe we've violated your privacy rights under South Korean law, you can file a complaint with the Personal Information Dispute Mediation Committee or the Korea Communications Commission.